This Privacy Policy describes how Swipely Studio ("we", "us", or "our") collects, uses, processes, and protects your information when you download, install, access, or use the SnackDrama mobile application (the "Application" or "Service").
We respect your privacy and are committed to protecting personal data. By accessing or using SnackDrama, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
To provide you with a smooth short drama streaming experience, personalized recommendations, and account/transaction services, we may collect the following types of information:
A. Information Collected Automatically
- Device Information: Device model, operating system version, unique device identifiers (such as IDFV or Android advertising identifier), language settings, and mobile network information.
- Log & Usage Data: Internet Protocol (IP) address, access times, pages viewed, drama episodes watched, playback duration, interaction events (e.g., likes, bookmarks, unlock status), and crash logs.
- Network & Performance Data: Connection type (Wi-Fi or cellular), video loading speed, latency, and system performance metrics to ensure uninterrupted video playback.
B. Information You Provide to Us
- Account Information: If you sign up or link a third-party account (e.g., Apple ID, Google Account, or Email), we may collect your User ID, display name, and email address.
- Purchase & Transaction Records: When you purchase virtual coins, tokens, or subscription plans within SnackDrama, transaction details (such as order ID, purchase time, and coin balances) are recorded. Note: Payment card processing is handled directly and securely by the Apple App Store or Google Play Store. We do not collect or store your full payment card details.
- Customer Support Inquiries: Any feedback, bug reports, or correspondence you submit to our customer support team.
Precise Location: SnackDrama does not collect or track precise GPS location data from your mobile device.
2. How We Use Your Information
We use the collected information for various purposes, including to:
- Provide, operate, maintain, and optimize the SnackDrama streaming service.
- Remember your watch history, playback progress, favorites, and unlocked episodes across sessions.
- Manage virtual currency balances (Coins), transactions, and episode unlock privileges.
- Personalize drama recommendations and content discovery based on viewing preferences.
- Monitor and analyze usage trends, performance issues, crash reports, and system diagnostics.
- Display relevant advertisements and measure the effectiveness of advertising campaigns.
- Prevent fraudulent activities, unauthorized access, and ensure security and terms compliance.
- Communicate with you regarding important product updates, notices, and customer support.
3. Third-Party Services and Advertising
SnackDrama may integrate third-party SDKs and service providers to facilitate video streaming, analytics, crash reporting, and advertising. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Third-party service providers utilized by the Application include:
- Google AdMob: For serving advertisements.
- Google Analytics for Firebase: For tracking app usage metrics and user engagement.
- Firebase Crashlytics: For monitoring app crashes and stability.
- Adjust: For mobile attribution and marketing analytics.
4. Disclosure of Your Information
We do not sell your personal information. We may disclose your information under the following circumstances:
- Compliance with Legal Obligations: When required by law, court order, subpoena, or governmental regulation.
- Protection of Rights and Safety: When we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Swipely Studio, our users, or the public.
- Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may share personal information for any other purpose with your explicit consent.
5. Data Retention & Account Deletion
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., tax, accounting, or legal requirements).
Account and Data Deletion Requests: You have the right to request the deletion of your account and associated personal data at any time. To request deletion, you may submit a request through the app settings or by contacting us at support@swipelystudio.stream. Upon receipt, we will verify your request and securely delete or anonymize your data in accordance with applicable laws.
6. Children's Privacy
SnackDrama is not intended for use by children under the age of 13 (or under 16 in certain jurisdictions). We do not knowingly collect or solicit personal information from children under 13.
If we discover that a child under 13 has provided us with personal information, we will immediately take steps to remove such data from our servers. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at support@swipelystudio.stream.
7. Security of Your Information
We value your trust in providing us your information and employ commercially acceptable administrative, technical, and physical security measures to safeguard your personal information against loss, theft, and unauthorized access, alteration, or disclosure. However, please understand that no method of transmission over the internet or electronic storage is 100% secure.
8. Changes to This Privacy Policy
We may update our Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Effective Date" at the top of this page or providing in-app notifications. We encourage you to review this page regularly for the latest information on our privacy practices.
9. Contact Us
If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Swipely Studio
Email: support@swipelystudio.stream
Application: SnackDrama